Returns Policy

Outdoor Chimp Return Policy

Outdoor Chimp offers a 365 day return policy making it possible to purchase with confidence knowing that you can return an item up to 12 months from delivery date of your order.

To qualify for return, parts must be in new condition, unused and have original tags and packaging. Parts that have been installed or damaged will not be eligible.

To prepare your return, items must be packaged appropriately in an external box. Make sure they have the RMA number and it is written on the exterior of the package. Outdoor Chimp does not assume responsibility for return shipping costs in cases where we did not make an error. If we have made a mistake, a return label can be requested via outdoorchimp@gmail.com and will be provided on determination that we did not meet our obligation regarding your order.

Outdoor Chimp reserves the right to refuse a return not meeting these conditions. We do not assume responsibility for returns where delivery to us can not be proven with tracking information. Returns are processed within 2-3 days of accepting delivery.

Contact us at outdoorchimp@gmail.com for further details.